Return Policy

 

 At Komar Organics, we hold product quality and your overall satisfaction in the highest regard. If, for any reason, you find yourself less than fully satisfied with a Komar Organics product purchased from either www.komarorganics.com or an authorized seller within the United States, we are here to assist you.

To initiate a return or replacement, kindly contact us at info@komarorganics.com within 30 days of receiving your order. In your email, please provide your name, order ID number, specify the items you intend to return or replace, and detail the reason for the return or replacement.

Upon receiving your return inquiry, please allow a brief processing period of 3-5 business days for our team to assess it. If you meet the criteria for a return or replacement, one of our representatives will walk you through the procedure for returning your unused items, emphasizing that they must be in their original, unopened packaging. It's important to note that the shipping cost associated with the return is the responsibility of the customer. Furthermore, including the original purchase receipt in the return shipment expedites the processing of your request.

After we receive, inspect, and approve the returned items, we will communicate with you via email. We will issue a full refund for the returned items, excluding any discounts, promotional codes, or coupons applied during the initial purchase. Please be aware that shipping costs are non-refundable, and all refunds will be credited to the original payment method used for the purchase.

It's crucial to understand that our 30-Day refund policy is exclusively extended to original consumer purchasers within the United States. This policy does not extend to products acquired from unauthorized sellers, including unauthorized online sources. Komar Organics reserves the right to verify information and request valid proof of purchase during the refund process.

Please keep in mind that Komar Organics retains the authority to modify or terminate the 30-Day refund policy at any time, and such changes will be implemented without prior notice. Your trust and satisfaction are of utmost importance to us, and we remain fully dedicated to ensuring that your experience with Komar Organics consistently exceeds your expectations.